The hospitality industry is ripe for innovation, and location-aware IoT technologies will be a driving force in helping hotels, resorts, and cruise lines to deliver exceptional guest experiences that increase revenue.
The hospitality industry has very specific goals - to recognize new revenue opportunities, to reduce costs, and to create seamless and personalized guest experiences. All of these can be achieved with a single foundational layer - digital maps.
Wayfinding, smart buildings, asset tracking, IoT projects - they all have one thing in common; they need a map to work. Indoor mapping and location technologies, such as Jibestream, create opportunities for hospitality professionals to delight guests, foster loyalty, and motivate spending. As reported by the Harvard Business Review, "customers who had the best past experiences spend 140% more compared to those who had the poorest past experience".
Hospitality professionals have a lot to gain from merging business data with indoor maps. This infographic highlights some of the ways indoor maps can elevate guest experiences and drive location based revenue.